RCSU: Hospitality Virtual Training
accessible. comprehensive. interactive virtual training. private club & hospitality focused.
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brought to you by 2017 & 2018 Staff Training Company of Year, RCS Hospitality Group
WHAT EVERY NEW MANAGER
SHOULD KNOW
ABOUT THE COURSE
This comprehensive course is geared towards entry to mid-level managers and supervisors, and anyone wishing to move up the ladder to success. Broken down into a "Top 10" list, What Every New Manager Should Know is a great course to help you become a consummate professional in the hospitality industry. Concepts covered include:
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Hire Right
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Learn About EQ
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Look the Part
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Be Impeccable With Your Word
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Contain Your Emotions
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Know Your Audience
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Don't Judge a Book By Its Cover
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Seek Out Information
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The Financial Side
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Commit to Continuous Self Improvement
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This course contains both interactive questions within the course videos and end-of-chapter tests.
INVESTMENT
AUDIENCE
RESOURCES
ACCESSIBILITY
CERTIFICATION
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~60 minutes
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Entry to mid-level managers & supervisors
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Anyone that wants to move up the ladder to success
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RCSU Workbook for note taking
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10 Point Dress Guide: Women
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10 Point Dress Guide: Men
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Interview Question Examples
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Communication Styles infographic
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Leadership Book Recommendations
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Closed captioning (English*)
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English narration*
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Mobile friendly
*TRANSLATIONS COMING SOON:
Spanish
Chinese
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Which language would you like to see our programs delivered in? Contact us to let us know!