
RCSU: Hospitality Virtual Training
accessible. comprehensive. interactive virtual training. private club & hospitality focused.
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brought to you by 2017 & 2018 Staff Training Company of Year, RCS Hospitality Group
TRAIN THE TRAINER
ABOUT THE COURSE
Did you know that it costs a company nearly 20% of an employee’s salary to replace him or her? 20%!
The most SUCCESSFUL companies consistently have training as a critical piece of their strategic plan. Why? Because it’s easier and more cost-effective to train the staff you have than to be stuck in the churn-and-burn cycle of hiring and firing in the hopes that eventually a fully-rounded, well-trained employee will simply walk through the door one day.
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In this long time favorite RCS course, Train the Trainer, users will learn:
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why training is so important
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the benefits of training
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how to identify & choose a good trainer
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how to understand & relate to your audience
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the various types & styles of training
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We’ll also walk you through the process of conceptualizing, creating, and executing your unique training plan. Proper training will lead to high-performing employees, correct poor performance, orient new employees, and upgrade or improve company standards—all of which serves to boost your bottom line.
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Are you ready to get started?
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This course contains both interactive questions within the course videos and end-of-chapter tests.
INVESTMENT

AUDIENCE

RESOURCES

ACCESSIBILITY

CERTIFICATION

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~70 minutes
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Supervisory staff
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Anyone responsible for the long-term professional growth & development of their team
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Training plan worksheets
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RCSU Workbook for note taking
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Closed captioning (English*)
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English narration*
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Mobile friendly
*TRANSLATIONS COMING SOON:
Spanish
Chinese
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Which language would you like to see our programs delivered in? Contact us to let us know!