
RCSU: Hospitality Virtual Training
accessible. comprehensive. interactive virtual training. private club & hospitality focused.
brought to you by 2017 & 2018 Staff Training Company of Year, RCS Hospitality Group
TRAIN THE TRAINER
ABOUT THE COURSE
Did you know that it costs a company nearly 20% of an employee’s salary to replace him or her? 20%!
The most SUCCESSFUL companies consistently have training as a critical piece of their strategic plan. Why? Because it’s easier and more cost-effective to train the staff you have than to be stuck in the churn-and-burn cycle of hiring and firing in the hopes that eventually a fully-rounded, well-trained employee will simply walk through the door one day.
In this long time favorite RCS course, Train the Trainer, users will learn:
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why training is so important
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the benefits of training
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how to identify & choose a good trainer
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how to understand & relate to your audience
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the various types & styles of training
We’ll also walk you through the process of conceptualizing, creating, and executing your unique training plan. Proper training will lead to high-performing employees, correct poor performance, orient new employees, and upgrade or improve company standards—all of which serves to boost your bottom line.
Are you ready to get started?
This course contains both interactive questions within the course videos and end-of-chapter tests.
INVESTMENT

AUDIENCE
RESOURCES

ACCESSIBILITY
CERTIFICATION
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~70 minutes
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Supervisory staff
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Anyone responsible for the long-term professional growth & development of their team
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Training plan worksheets
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RCSU Workbook for note taking
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Closed captioning (English*)
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English narration*
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Mobile friendly
*TRANSLATIONS COMING SOON:
Spanish
Chinese
Which language would you like to see our programs delivered in? Contact us to let us know!

