RCSU: Hospitality Virtual Training
accessible. comprehensive. interactive virtual training. private club & hospitality focused.
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brought to you by 2017 & 2018 Staff Training Company of Year, RCS Hospitality Group
NAVIGATING THE WATERS
ABOUT THE COURSE
This course is called “Navigating the Waters” because the organization and management of private clubs is unlike any other area of hospitality and it’s important to know how to navigate Club Governance.
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This is a crucial course for staff and managers in member-owned private clubs to understand how all of the elements—the Board of Directors, managers, various committees, and employees all work together to provide an excellent experience to the members and guests.
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This course contains both interactive questions within the course videos and end-of-chapter tests.
INVESTMENT
AUDIENCE
RESOURCES
ACCESSIBILITY
CERTIFICATION
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~25 minutes
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Staff & managers working in member-owned private clubs
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RCSU Workbook for note taking
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"Understanding Organizational Roles" chart
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"Governance Pyramids" graphic
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Closed captioning (English*)
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English narration*
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Mobile friendly
*TRANSLATIONS COMING SOON:
Spanish
Chinese
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Which language would you like to see our programs delivered in? Contact us to let us know!
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RCS Staff Certification Level 1